Office supplies

Harler was appointed to cut costs in this category that is often overlooked.

Challenge

Office supplies hadn’t been addressed for some time from a procurement perspective, and there was a lack of control across multiple suppliers. The same items were being ordered from different suppliers, and unplanned delivery costs were mounting up.

Solution

We didn’t just focus on the regular unit costs. We looked at the demand, usage patterns, and specifications. Working with stakeholders, we identified where there was waste through low quality products and where items were being hoarded through fear of running out. We implemented policy and gave more choice through fewer, but more appropriate, controls.

Insight: Major brands set the scene for in-house print solutions

The media has been full of stories about brands making their move to bring their advertising services in-house with high profile companies such as RBS, Arla, P&G, Fender, and M&S already making the shift.  These changes rightly get lots of publicity where the debate continues around transparency and value for money from the big agency [...]