Office supplies

Harler was appointed to cut costs in this category that is often overlooked.

Challenge

Office supplies hadn’t been addressed for some time from a procurement perspective, and there was a lack of control across multiple suppliers. The same items were being ordered from different suppliers, and unplanned delivery costs were mounting up.

Solution

We didn’t just focus on the regular unit costs. We looked at the demand, usage patterns, and specifications. Working with stakeholders, we identified where there was waste through low quality products and where items were being hoarded through fear of running out. We implemented policy and gave more choice through fewer, but more appropriate, controls.

Insight: Inhouse vs outsource

Introduction: Establishing the right way of managing printed communications is an important but complex subject for most organisations so it’s no wonder many do not achieve the right level of value from their supplier arrangements. This is especially relevant in today when, despite the continued growth of digital marketing, many corporations are seeing little downturn [...]