Harler was appointed to cut costs in this category that is often overlooked.
Office supplies hadn’t been addressed for some time from a procurement perspective, and there was a lack of control across multiple suppliers. The same items were being ordered from different suppliers, and unplanned delivery costs were mounting up.
We didn’t just focus on the regular unit costs. We looked at the demand, usage patterns, and specifications. Working with stakeholders, we identified where there was waste through low quality products and where items were being hoarded through fear of running out. We implemented policy and gave more choice through fewer, but more appropriate, controls.