Case studies

Financial Services organisation – managing the decline of print

By January 13, 2019 No Comments


After many years of turbulent relationships with different print management organisations, our client wanted to explore whether in-housing was an option. With a rapid conversion to digital planned, a reduced need for print made the outsource solution commercially redundant.


Harler worked with stakeholders and potential suppliers to define how a technology-led, self-serve model would operate. As one of the first such deployments in the UK, a careful transition from the print management process was needed. This was enabled by mirroring existing client-side processes while removing the need for the role of go-between the stakeholders and the printers and postage providers.


  • Like for like savings on print
  • Marketers and operations teams confidently self-serving from best in class software
  • Real-time governance and reporting
  • Improved speed to market
  • Ongoing best practise improvements and innovation
  • Enablement of digital-first strategy

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