Our client is a leading global insurance organisation providing personal insurance solutions through direct and corporate partner relationships. They had a problem with numerous insurance platforms producing a range of data formats with documents being created through a diverse range of internal document composition platforms and external service providers.
Through a consultancy engagement, Harler delivered project support and subject matter expertise during the design, build and delivery of: a new document composition platform; industry leading document output formats and; a customer documentation electronic delivery solution.
- White-labelled technology solution for Direct and Corporate Partner insurance services
- Real time delivery of customer communications
- Reduced timeframe to onboard new corporate partners and adapt legacy materials
- 90% opt in to electronic delivery driving a significant saving on physical document production and postal costs
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