Case studies

Global Insurance Brand – document and communication control

By January 13, 2019 No Comments

Challenge

Our client is a leading global insurance organisation providing personal insurance solutions through direct and corporate partner relationships. They had a problem with numerous insurance platforms producing a range of data formats with documents being created through a diverse range of internal document composition platforms and external service providers.

Solution

Through a consultancy engagement, Harler delivered project support and subject matter expertise during the design, build and delivery of: a new document composition platform; industry leading document output formats and; a customer documentation electronic delivery solution.

Result

  • White-labelled technology solution for Direct and Corporate Partner insurance services
  • Real time delivery of customer communications
  • Reduced timeframe to onboard new corporate partners and adapt legacy materials
  • 90% opt in to electronic delivery driving a significant saving on physical document production and postal costs

To see how Harler can help you, please contact us on 020 7971 1225 or hello@harlergroup.com

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