Case studies

Leading Global Financial Services – going in-house

By September 17, 2018 No Comments

Challenge

Our customer is one of the leading integrated financial services providers worldwide. Harler was asked to review their incumbent print management relationship to identify alternative operating models for the future.

Solution

Over a twelve-week period, Harler reviewed the pricing structures, technology provision, warehouse, working processes, stakeholder satisfaction and contractual relationship with the incumbent supplier.

Result

  • 15% net saving identified by moving to an in-house managed solution
  • An improved contractual relationship leaving the customer in control
  • Total transparency through improved data and billing data
  • A roadmap and strategy for the next 3 years for outbound communications

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