Postage

Postal management, direct mail, hybrid mail, transactional, office based post

Postage is often one of the highest spends for customer communications and marketing, but is one of the hardest to get traction in improving rates so is often overlooked. We help you to find opportunities to save money and improve performance through audits, optimisation, VAT management, benchmarking and negotiation. By aligning your postal strategy to your production spend you will ensure you are maximising the ROI on this effective channel.

Case study: Outsourcing to manage complexity

Deciding whether an in-house or outsource arrangement was right for this client, was undecided until they appointed us to answer this difficult question.   Challenge: Our client, a leader in B2B insurance, was looking for help in managing its complex arrangements for documents, paper, digital and marketing services. Solution: By mapping the end to end processes [...]