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  2. Right to audit and benchmark clause in your print management contract

Right to audit and benchmark clause in your print management contract

After spending many hours negotiating and finalising the contract with your print provider, you probably included the all-important clause that allows you to audit/benchmark.

Have you ever used it to help deliver your organisational objectives?

These exercises are a valuable way to identify quick wins and opportunities in the following areas:-

  • Cost saving targets and methodologies
  • Compliance against agreed matrices and rate cards
  • Quality and service performance including KPIs, SLAs and continuous improvement
  • Competitiveness against today’s market
  • Identification of undeclared rebates

Harler has considerable expertise in print auditing and benchmarking and we can independently carry this out on your behalf. In fact, many of our customers prefer this approach as our objective views often deliver better results.

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Case study: A hotel chain needed a better way to manage its print supply chain

With 100s of hotels across the global consuming printed materials, the complexity of the supply chain was out of control.  Print management had been used but proved unsuccessful. Challenge: Our client operates hotels in most major cities and countries around the world. It was proving difficult for their longstanding outsource provider to demonstrate global compliance, [...]

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