You can’t drive procurement change in print and postage unless your spend is baselined

Baselining in print and postage is simple: specification + quantity + cost = control over your spend.

But with a high volume of transactions the technical detail can become unreliable making it hard to be certain about your true cost base.

It is typical for half of requirements to change during a contract cycle which allows suppliers to legitimately creep prices, dodge savings guarantees and boost margins to a level that was not in the spirit of your arrangement.

Wherever you are in the contract cycle, there is an advantage in knowing your cost baseline.

Harler’s print experts have developed a baselining toolkit that puts you in control, giving you the knowhow to own the conversation with your print providers.

Case study: Outsourcing to manage complexity

Deciding whether an in-house or outsource arrangement was right for this client, was undecided until they appointed us to answer this difficult question.   Challenge: Our client, a leader in B2B insurance, was looking for help in managing its complex arrangements for documents, paper, digital and marketing services. Solution: By mapping the end to end processes [...]