You can’t drive change unless your print and postage spend is baselined

Baselining in print and postage is simple: specification + quantity + cost = control over your spend.

But with a high volume of transactions the technical detail can become unreliable making it hard to be certain about your true cost base.

It is typical for half of requirements to change during a contract cycle which allows suppliers to legitimately creep prices, dodge savings guarantees and boost margins to a level that was not in the spirit of your arrangement.

Wherever you are in the contract cycle, there is an advantage in knowing your cost baseline.

Harler’s print experts have developed a baselining toolkit that puts you in control, giving you the knowhow to own the conversation with your print providers.

Case study: Cutting through complexity

Harler was appointed to help our client cut through the complexity of contracting with a print management business. Challenge: Our client is one of the world’s longest standing general insurers, who had completed a tender process to appoint one provider to manage all their inbound and outbound customers communication processes. They required subject matter expertise [...]