Audit

We provide assurance that your print provider is acting in your best interests. Whether a pro-active review, a governance requirement or a response to whistle-blowing, Harler’s independence makes us the most credible authority in the industry.

We respond to your brief and your requirements, and cover all aspects of your relationship with your supplier. No two audits are ever the same but they typically include analysis on topics such as: contract compliance; pricing; benchmarking; SLAs & KPIs; dispute resolution; deliverables and obligations; strategic sourcing; account management; quality; procedures and; governance.

Case study: Delivering better document management and communication control

Our client is a leading global insurance organisation providing personal insurance solutions through direct and corporate partner relationships. Challenge: Our client had a problem with numerous insurance platforms producing a range of data formats with documents being created through a diverse range of internal document composition platforms and external service providers. Solution: Through a consultancy [...]