Audit

We provide assurance that your print provider is acting in your best interests. Whether a pro-active review, a governance requirement or a response to whistle-blowing, Harler’s independence makes us the most credible authority in the industry.

We respond to your brief and your requirements, and cover all aspects of your relationship with your supplier. No two audits are ever the same but they typically include analysis on topics such as: contract compliance; pricing; benchmarking; SLAs & KPIs; dispute resolution; deliverables and obligations; strategic sourcing; account management; quality; procedures and; governance.

Case study: When subject matter expertise is needed

As the UK’s leading pure-play procurement consultancy, our client deploys a range of subject matter expert to its customers, across multiple categories and industries. Challenge: The print, packaging, document management and postage categories are quite technical and require deep expertise to deliver the right results.  Harler provided this expertise during numerous projects. Solution: Harler provides [...]