Audit

We provide assurance that your print provider is acting in your best interests. Whether a pro-active review, a governance requirement or a response to whistle-blowing, Harler’s independence makes us the most credible authority in the industry.

We respond to your brief and your requirements, and cover all aspects of your relationship with your supplier. No two audits are ever the same but they typically include analysis on topics such as: contract compliance; pricing; benchmarking; SLAs & KPIs; dispute resolution; deliverables and obligations; strategic sourcing; account management; quality; procedures and; governance.

Case study: Getting control on critical deliveries

Harler was appointed to assess and recommend changes to internal and external courier services. Challenge: For many years, a number of critical services had evolved to handle the movement of sensitive and valuable materials around this financial services institution. While most stakeholders and suppliers were working well, there were some areas of continued failure and [...]