Audit

We provide assurance that your print provider is acting in your best interests. Whether a pro-active review, a governance requirement or a response to whistle-blowing, Harler’s independence makes us the most credible authority in the industry.

We respond to your brief and your requirements, and cover all aspects of your relationship with your supplier. No two audits are ever the same but they typically include analysis on topics such as: contract compliance; pricing; benchmarking; SLAs & KPIs; dispute resolution; deliverables and obligations; strategic sourcing; account management; quality; procedures and; governance.

Case study: Increased transparency and risk reduction

As one of the UK’s leading business services providers in lending, investments and insurance market, our client’s rapid growth created risk within the supply chain and document management process. Challenge: Harler was engaged to improve an assortment of processes had naturally evolved requiring clarity on what good looks like. Solution: Harler undertook a six-month project [...]