Audit

We provide assurance that your print provider is acting in your best interests. Whether a pro-active review, a governance requirement or a response to whistle-blowing, Harler’s independence makes us the most credible authority in the industry.

We respond to your brief and your requirements, and cover all aspects of your relationship with your supplier. No two audits are ever the same but they typically include analysis on topics such as: contract compliance; pricing; benchmarking; SLAs & KPIs; dispute resolution; deliverables and obligations; strategic sourcing; account management; quality; procedures and; governance.

Case study: A hotel chain needed a better way to manage its print supply chain

With 100s of hotels across the global consuming printed materials, the complexity of the supply chain was out of control.  Print management had been used but proved unsuccessful. Challenge: Our client operates hotels in most major cities and countries around the world. It was proving difficult for their longstanding outsource provider to demonstrate global compliance, [...]