Supplier transition

When you need to switch to a new provider, our experience makes that a seamless process.

Our team has been involved in dozens of supplier transitions, and our agile approach to project management works by breaking up the process of exit and implementation into several stages and involving the right stakeholders at the right time. We have developed a suite of exit management strategies, transition plans, handover templates, implementation methodologies and procedures to ensure a smooth and professional process.

Case study: Cutting through complexity

Harler was appointed to help our client cut through the complexity of contracting with a print management business. Challenge: Our client is one of the world’s longest standing general insurers, who had completed a tender process to appoint one provider to manage all their inbound and outbound customers communication processes. They required subject matter expertise [...]