Supplier transition

When you need to switch to a new provider, our experience makes that a seamless process.

Our team has been involved in dozens of supplier transitions, and our agile approach to project management works by breaking up the process of exit and implementation into several stages and involving the right stakeholders at the right time. We have developed a suite of exit management strategies, transition plans, handover templates, implementation methodologies and procedures to ensure a smooth and professional process.

Case study: Moving to an in-house solution

Our customer is one of the leading integrated financial services providers worldwide. Challenge: This client engaged the Harler team to review their incumbent print management relationship to identify alternative operating models for the future.  The supplier's service delivery had not progressed in recent years and improved innovation or improvement was not forthcoming. Solution: Over a [...]