Opportunity assessment

Nothing ever stands still, and new opportunities for improvement arise all the time. We help you identify those opportunities, and put plans in place to benefit your organisation with an achievable and realistic delivery plan.

Our checklist approach to opportunities means that nothing is overlooked in the search for new benefits. We create objective assessments for you, underpinned with the instinctive knowledge of knowing where to look and who to talk to. Areas of investigation include contract audits, benchmarking, pricing compliance, savings targets, SLAs & KPIs, VAT treatment, supply chain resilience, sourcing strategies, commercial models, mark-ups and margins, governance, standard operating procedures, risk, business continuity and disaster recovery.

Case study: Cutting through complexity

Harler was appointed to help our client cut through the complexity of contracting with a print management business. Challenge: Our client is one of the world’s longest standing general insurers, who had completed a tender process to appoint one provider to manage all their inbound and outbound customers communication processes. They required subject matter expertise [...]