Postage

Postal management, direct mail, hybrid mail, transactional, office based post

Postage is often one of the highest spends for customer communications and marketing, but is one of the hardest to get traction in improving rates so is often overlooked. We help you to find opportunities to save money and improve performance through audits, optimisation, VAT management, benchmarking and negotiation. By aligning your postal strategy to your production spend you will ensure you are maximising the ROI on this effective channel.

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Case study: Getting control on critical deliveries

Harler was appointed to assess and recommend changes to internal and external courier services. Challenge: For many years, a number of critical services had evolved to handle the movement of sensitive and valuable materials around this financial services institution. While most stakeholders and suppliers were working well, there were some areas of continued failure and [...]